Privacy Policy
Last updated: 24th October 2026
This policy explains how The Lymph Clinic Academy Ltd ("we", "us") uses your personal information when you use this website, The Lymph Clinic app, our courses and our memberships. We are the data controller for this information.
Who we are
The Lymph Clinic Academy Ltd, Red House Farm, Red House Lane, Altrincham, WA14 5RL. Email training@thelymphclinic.co.uk.
What we collect
- Your name, email address and the details you give us when you buy, sign up for a free guide or join a waitlist.
- Your order and payment history. Card payments are handled securely by our payment providers. We never see or store your full card details.
- Your course progress, quiz results and certificates.
- Anything you post or upload in the community, and case study or video submissions you send us.
- Technical information such as your device, browser and how you use the site, collected through cookies.
How we use it
- To give you access to your course or membership and to provide support (to perform our contract with you).
- To assess your work and issue certificates, including sharing the details needed with our accrediting bodies (to perform our contract with you).
- To take payments, keep records and meet our legal and tax obligations (legal obligation).
- To send you emails about your course or membership (to perform our contract with you).
- To send you news and offers, only where you have agreed or where you are an existing customer and we're telling you about similar courses. You can unsubscribe at any time using the link in every email (consent or legitimate interests).
- To keep the community safe and improve our site and courses (legitimate interests).
Case studies and health information
Case study submissions must be fully anonymised and must not include a client's name, contact details or anything else that identifies them. If you share information about your own health in the community, please remember other members can see it.
Who we share it with
We use trusted providers to run our business, including Kajabi (our website, app and email platform), our payment providers (such as Stripe and PayPal) and file transfer services for submissions. They only use your information to provide their service to us. We share the details needed for certification with our accrediting bodies. We don't sell your information.
Some of our providers store information outside the UK. Where they do, we rely on appropriate safeguards such as the UK's adequacy regulations or standard data protection clauses.
How long we keep it
We keep your account and course records for as long as you have access and for up to 6 years afterwards, so we can confirm your certification and meet our legal and tax obligations. Marketing information is kept until you unsubscribe.
Your rights
You can ask to see the information we hold about you, ask us to correct or delete it, object to or restrict how we use it, ask for a copy to take elsewhere and withdraw any consent you've given. Email us and we'll respond within one month.
If you're unhappy with how we've handled your information, you can complain to the Information Commissioner's Office at ico.org.uk. We'd appreciate the chance to put things right first.
Cookies
We use cookies to keep you logged in, to remember your preferences, to track affiliate referrals and to understand how the site is used. You can control cookies in your browser settings.
Changes
We may update this policy from time to time. The latest version will always be on this page.